Integrations

CRM, ERP & API Integrations: connect your systems

PULSE.digital designs and implements robust integrations between your key tools: CRM, ERP, business platforms, web/mobile applications and third-party services. The goal is simple: clean data flow, process automation, reduced manual tasks and reliable information systems.

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100+ digital projects deliveredSI integrations for SMBs, midsize & enterpriseSwiss governance

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An integration makes your systems talk (CRM, ERP, accounting, business tools) so data entered once is available everywhere. It suits organizations whose tools live in silos and generate re-entry and discrepancies. You choose it once value comes from the connection, not the isolated tool. When data must also be made reliable at scale, data engineering takes over. The outcome: a coherent information system, with error handling, rather than an archipelago of tools.

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02 - When

When your tools stop talking to each other.

Your teams re-enter the same data in multiple tools

Synchronization errors impact sales, billing or production

You need cross-functional workflows (sales → delivery → finance)

A new digital product needs to connect to your IS

Your growth requires faster and more reliable automation

In these situations, a well-architected integration saves time, clarity and stability.

03 - Use cases

What we integrate, concretely.

CRM ↔ ERP

Synchronization of customers, products, quotes, orders, invoices, statuses and inventory.

Business apps ↔ IS

Connecting your web/mobile apps, internal tools or SaaS to your ERP/CRM via API.

Third-party services ↔ ecosystem

Payment, logistics, BI, marketing automation, e-signature, or industry-specific tools.

Usage examples

HubSpot/Salesforce ↔ ERP sync (SAP, Odoo, Dynamics, Sage…)
Customer portal connected to ERP for orders, support, billing
Field application with intervention reports and IS updates
PIM/WMS/carrier integration for multi-warehouse e-commerce

05 - Case studies

Wellness / Tech

FlySpa – Building and Operating Switzerland's #1 Home Massage Platform

From wellness start-up to a digital platform operated by a dedicated team with PULSE.digital. Design, development and op…

Healthcare

Life CPM – Business Platform for a Chronic Pain Center

The center treats patients with chronic pain, often multi-factorial, requiring combined treatments (medication, interven…

See all case studies

Integration, the backbone of business AI

Connecting CRM, ERP and APIs is not just operational comfort: it is the prerequisite of any automation and AI journey. Data entered once and available everywhere feeds workflows, agents and reporting without re-entry or manual reconciliation. To see where this backbone fits within a complete strategy (automation, agents, data, governance) see our AI & business automation guide.

07 - Questions

Frequently asked questions

What is the difference between an API integration and a standard connector?

A standard connector covers simple cases. A custom API integration addresses your business rules, security and specific flows.

How much does a CRM/ERP integration cost?

The cost depends on the number of flows, complexity of rules, and systems involved. We provide an initial estimate after scoping.

Can we integrate progressively without blocking operations?

Yes. We define a step-by-step trajectory to ensure continuity and limit risk.

How do you handle data security?

Strong authentication, access management, encryption if needed, traceability, logging and GDPR compliance.

Do you provide monitoring and maintenance?

Yes. We set up supervision, alerts and long-term support based on flow criticality.

08 - Contact

Let's talk about your SI integrations.

Whether you need to connect a CRM to an ERP, plug in a business application or structure your APIs, we scope your flows and deliver a reliable, secure and scalable integration.

Security and GDPR compliance
Response within 24h
Complete documentation
Long-term support

Contact

Describe the systems to connect

We reply within 24 business hours.