Ops & Managed Services

Ops / managed services / hosting: a stable, monitored production ready to scale.

PULSE.digital manages your digital products (web apps, SaaS, e-commerce, APIs, data). We ensure governance, operations architecture, monitoring and service continuity. DevOps, cloud and hosting are operated with a network of certified specialized partners.

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Digital products operated for yearsCertified cloud/DevOps partners (AWS, Azure, GCP)

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Hosting and managed operations cover your application's life once shipped: infrastructure, monitoring, backups, fixes, on-call. They suit organizations that want reliable availability without operating the platform themselves. You choose them once the application is critical or subject to peaks. It turns a suffered variable into a controlled line, and completes any custom software project. The outcome: a platform that stays fast and available over time.

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02 - When

When your product must run without interruption.

Your application supports daily or critical usage

Your internal teams lack time or DevOps/cloud profiles

You must guarantee continuous availability, performance and security

Your growth requires scalable and optimized infrastructure

You want predictable, documented and managed operations

In these situations, well-structured operations protect your business and secure your roadmap.

03 - Use cases

Complete operations, managed by PULSE.digital.

We combine our management and expertise with certified specialized DevOps/cloud partners.

Cloud / hybrid hosting

Hosting on AWS, Azure, GCP or existing infrastructure. Isolated environments, high availability, cost management.

DevOps & CI/CD

Deployment pipelines, environment management, automation, rollback, secrets management.

Monitoring & observability

Uptime tracking, latency, errors, resource consumption, proactive alerts, run dashboards.

Service continuity (DRP)

Infrastructure and application backups, restoration tests, recovery plan, runbook documentation.

Platform types

B2B SaaS
Business web apps
E-commerce
APIs
Data products

05 - Case studies

Our operations achievements

Discover how we operate critical platforms

Geomatics

MC-SA (Mosini & Caviezel SA)

WordPress redesign of a deep "professional" website for a geomatics and engineering consulting firm. 75 years of experie…

Finance

E. Gutzwiller & Cie, Bankers

Premium WordPress corporate website, SEO foundation and design collaboration with Ludovic Balland. A multilingual instit…

E-commerce

TopChef.ch – Custom B2B E-commerce Platform

Design and deployment of a custom B2B e-commerce platform (WordPress, WooCommerce, custom design) for a Swiss wholesaler…

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06 - Questions

Frequently asked questions about managed services

Do you only work with your own infrastructure?

No. We run your cloud (AWS, Azure, GCP) or ours, on Docker containers and Kubernetes orchestration as needed. Cloud accounts and access stay your property.

Who handles DevOps day to day?

A dedicated PULSE team: CI/CD, monitoring, alerting, incident management and updates. You keep visibility through regular reporting and a single point of contact.

Which technologies do you manage?

Docker containers, Kubernetes orchestration, CI/CD, infrastructure-as-code, monitoring and alerting, on AWS, Azure and GCP. We also cover data and pipelines and integrations.

How do you handle security and backups?

Access hardening, encryption, secrets management, regular backups and a tested disaster-recovery plan. Security is designed in from the architecture, not bolted on later.

Can the platform scale?

Yes: architecture built for scalability: containers, Kubernetes autoscaling, decoupled services. Sizing follows your real traffic.

Can you take over an unstable production?

Yes. We start with an audit of the existing setup, stabilize it, then put monitoring, backups and CI/CD in place. Documented takeover, no big-bang.

Do you offer SLAs?

Yes, defined contractually based on the criticality of your production. Commitment levels (monitoring, response, maintenance windows) are calibrated with you: no imposed standard.

How much does managed hosting cost and who owns the infrastructure?

Pricing depends on scope and criticality, in tailored monthly contracts. Infrastructure, cloud accounts and code stay your property: full reversibility. Talk to our ops team.

07 - Contact

Let's talk about your operations.

Contact

Describe your infrastructure

No commitment • Response within 24h